With GenAI you can create transformative new experiences for your customers and employees. uses the power of GenAI in its Now Assist products to amplify productivity all across your business.
1、What is GenAI?
A type of artificial intelligence, GenAI instantly creates human-language text, images, and other new content based on learning patterns in existing data. GenAI supports human interactions in context, getting and providing help, resolving issues, and offloading routine tasks.
2、Common use cases for GenAI
Across industries, businesses are finding a multitude of ways to put generative AI to work—solving problems, improving efficiency, and building strong experiences for customers and employees.
3、Customer experience
GenAI enriches the customer experience with self-service features, including intelligent chatbots that can personalize conversations and resolve issues quickly.
